Frequently asked questions
Everything you need to know about registering and activating your device.
What is iMDM27+?
It is a tool that helps you register and activate your own iPhone or iPad, and a private registry that verifies whether a serial is registered.
Is my registration private?
Yes. The registry is private: only the person who registered a serial can consult its status. We do not publish device lists.
Which devices are supported?
iPhone and iPad. The desktop app is optimised for iOS 27, and also works with other versions after a warning.
Do I need an account?
No account is needed. You just enter the device serial to register it. The app handles the rest securely.
Why does the app need internet?
The app checks for the latest version and downloads the backup package from our servers. It will not open without verifying it is up to date.
Is the connection secure?
Yes. We use HTTPS with ES256 signatures, one-time challenges and certificate pinning. Your browser verifies every answer before trusting it.
What data do you store?
Only the serial number and basic device metadata (model and iOS version) needed to verify registration. Nothing else.
Can I remove a device?
Yes, a registered serial can be suspended or removed on request. Contact support from the registration page.